Behavioral Interviews
Behavioral interviewing is used by employers to evaluate a candidate’s competencies in a specific area based on the candidate’s response referencing their experiences, behaviors and skills. Employers use this line of interviewing as predictive – to determine the candidate’s potential for success in the position.
Behavioral interview questions should be answered using the STAR method.
Situation (10-20 seconds): Describe the position/role/responsibilities with the company/project/class.
Task (20-30 seconds): What did you initiate? What was the assignment? What were the obstacles to overcome? NOTE: Make sure the task relates to the question.
Action (1-2 minutes): Step-by-step of how you created/executed your plan. Use active language with action verbs and “I” language.
Results (30-40 seconds): Quantify! Did you increase / decrease / save / profit / improve? Include results at both the group/team/departmental level as well as the “big picture” company/class impact, but remember to showcase your contribution.
Sample Behavioral Interview Questions
Below are sample behavioral interview questions by competency. Use these questions to help prepare for your interview. Work on examples that can be used for multiple competencies and questions.
- Tell us about a time when you had to manage a high stakes deliverable with incomplete information or dynamic requirements. How did you define success and prioritize?
- Tell us about a time when you had to pivot your strategy in the middle of a project due to new or shifting data altering its parameters. How did you realign your stakeholders and adjust execution?
- Tell us about a time when you disagreed with a newly implemented leadership decision and how you balanced advocating for an alternative while still supporting the final direction.
- Tell us about a recent time when you had to synthesize a large, ambiguous dataset to inform a critical recommendation. How did you approach it?
- Tell us about a time when you had to deliver an analysis under a short deadline. How did you decide where to trade speed for accuracy?
- Tell us about a time when you had to make a high-stakes, data-driven decision without complete data. How do you evaluate the tradeoffs and mitigate risk?
- Tell us about a decision that did not produce the intended outcome. What lesson did you learn and how did you apply it going forward?
- Tell us about a time when you had to make a complex, technical decision that had bearing on cross-functionality. How did you structure your analysis of potential impacts?
- Tell us about a time when you had to defend a controversial decision you made to a skeptical, senior stakeholder. How did you inspire confidence in your decision?
- Tell us about a time when you voluntarily took ownership of a problem that was not your responsibility. What made you decide to do it and what was the outcome?
- Tell us about an initiative you drove from idea to execution without being asked to. Why did you do this and how did you gather support?
- Tell us about a time when you discovered a systematic issue and remedied it before it could impact stakeholders.
- Tell us about a time when you took a calculated risk to augment efficiency without waiting for full approval. What was the outcome?
- Tell us about a time when a written communication of yours was the primary driver for a data-driven decision. What made it effective?
- Tell us about a time when you successfully influenced a senior stakeholder to change direction on something. How did data and evidence add credence to your case?
- Tell us about a time when you had to translate complex technical concepts to non-experts to drive alignment.
- Tell us about a time when you adapted your communication approach to effectively work with a diverse stakeholder.
- Tell us about a time when you failed to effectively communicate. How did you discover that miscommunication was the cause of the setback, and how did you prevent it from recurring?
- Tell us about a project you led that required alignment from multiple teams. How did you coordinate and manage dependencies?
- Tell us about a time when you successfully navigated a dysfunctional team dynamic and still managed to deliver results. How did you handle it?
- Tell us about a time when you were able to work with someone who was disruptive or difficult. How did you address the issues?
- Tell us about a time when you led a project that required input from multiple functional areas with different priorities. How did you facilitate a unified approach?
- Tell us about a time when you successfully navigated a dissatisfied client. How were you able to strengthen trust and rapport moving forward?
- Tell us about a time when you had to provide negative feedback to a collaborator. What was your approach, and what was the outcome?
- Tell us about a time when you successfully solved a problem through negotiation.
- Tell us about a time when your attention to detail was critical to avoiding a costly error.
- Tell us about a time when you had to sacrifice either speed or quality for the other. How did you decide which was more mission-critical?
- Tell us about a time when you simultaneously managed multiple high-priority projects with competing deadlines. How did you set priorities and communicate tradeoffs to stakeholders?
- Tell us about a time when you had too much to do and consequently missed a deadline. What process changes did you implement to keep this from happening again?
- Tell us about a time when you made an oversight which led to a problem. How did you triage and prevent the issue from recurring?
- Tell us about a skills gap that you have recently closed or are currently working to close. How are you achieving this?
- Tell us about a time when you were assigned work that required expertise you did not have. How did you learn the necessary skills while still delivering results?
- Tell us about a time when you received critical feedback on your performance that changed the way you approached the job. What did you do with it?
- Tell us about a time when you gathered diverse perspectives to improve a decision or refine a strategy. How did the outcome change?
- Tell us about a time when you advocated for more inclusive processes and what your impetus was. What was the cross-functional impact?
- Tell us about a time when you supported a colleague who was being marginalized. What did you do, and how did it impact your colleague’s ability to contribute to their work or that of the team?
- Tell us about a time when you navigated a collaboration with a colleague who had a different perspective on or approach to something material. How did you bridge the gap?
- Tell us about a time when you stepped into a leadership role on a complex project, even if you were not the formally designated leader. What did you do to drive alignment?
- Tell us about time when you were able to delegate tasks in a high-stakes project while ensuring clarity, accountability, and success.
- Tell us about a time when you coached someone to improve a particular skill. How did you accomplish this and what was the outcome?
- Tell us about a tough people management decision you have made and how you balanced empathy and accountability.
- Tell us about a leadership mistake you made. What did you learn and how did it affect your leadership going forward?
- Tell us about a time when you had to adapt your leadership style to accommodate someone who had a different work approach than yours.
- Tell us about a time when you had to generate buy-in from members of your team. How did you do it?
- Tell us about a project where you had to balance short-term execution with long-term strategy. How did you balance these interests?
- Tell us about a time when you identified an opportunity before others. How did you validate your hunch and act on it?
- Tell us about a time when you had to navigate an obstacle that threatened a strategic goal. What was the outcome and, in hindsight, would you have done anything differently?
- Tell us about a time when you solved a recurring problem by addressing the underlying system instead of just dealing the symptoms.
- Tell us about a time when you detected a problem early and managed to proactively mitigate it before escalation.
- Tell us about a recent assignment that required you to quickly learn a new technical skill in order to complete it. How did you approach the learning curve?
- Tell us about a technically complex problem you solved. What was your process for troubleshooting?
- Tell us about a time when you leveraged an AI tool to improve a process or outcome. What was the measurable impact?